Is cold email even legal in the UK?
To a limited company or an LLP, yes — they are corporate subscribers and PECR does not require prior consent for B2B email, provided you identify yourself and offer an opt-out in every message. To a sole trader or an ordinary partnership, no: they are individual subscribers and you need consent you almost certainly do not have. Almost nobody selling outbound makes that distinction. It is the first thing we do with a list.
What has changed with the penalties?
The Data (Use and Access) Act 2025 raised the maximum PECR penalty from £500,000 to £17.5m or 4% of global turnover, commenced 5 February 2026. The ICO’s own guidance page still quotes the old figure and is under review. In May 2026 they fined Energy Prices Direct £160,000 for calling TPS and CTPS-registered numbers without screening first — which is precisely the failure mode this page is about.
Why not just buy a list?
Because you inherit its problems and none of its provenance. You cannot show where consent came from, you cannot show the company types were checked, and the supplier’s indemnity is worth whatever the supplier is worth when the ICO writes to you. We build from the public register, which is licensed for exactly this and auditable.
Why does the call come on day five?
Because two days earlier they got a free audit of their own business, so the call is a follow-up rather than an interruption. Dialling someone who has not had it converts a fraction as well. It is the single highest-leverage thing in the whole sequence and it is the part most outbound skips.
Do you record calls?
Yes, with callers told at the start, and the recordings handled under the data processing agreement. It is how we coach the desk and how we can show what was actually said if anyone ever asks.
Can I take the data and run it myself?
Yes. The Prospect Data Build is a one-off and the list is yours — screened, routed and documented. Plenty of people buy that alone and run their own outbound from it.
What is the difference between this and paid search?
Paid search captures demand that already exists — somebody is typing the thing, and you pay to be the answer. Demand generation creates it: it reaches people who have the problem but have not started shopping, which is a much larger group and a much cheaper one, at the cost of taking longer. Most B2B businesses need both, and the mistake is running only the first because it is easier to measure.
Is a gated lead the same as consent to email them?
Only if the form said so. A native lead form lets us state the purpose on the form itself and store what was agreed against the record — which is exactly why we use them rather than buying a list of “downloaders” from a third party with no auditable trail. For a limited company the B2B position is more forgiving anyway, but we would rather have the record than rely on it.
What if it does not work?
Outbound has a real failure rate and anyone telling you otherwise is selling. What we will not do is hide it: you get dials, connects, replies, meetings and no-shows every month, including the months where the answer is that your offer is not landing and the sequence is not the problem.