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Lead response · Surrey

Answer in under a minute, at midnight.

Website forms, Facebook, Google ads and portal enquiries all answered inside sixty seconds with a real qualifying question — not an acknowledgement. Response time predicts whether an enquiry converts better than anything else you can control.

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£195 + £149/moEvery channelLive in five days
15 secondsInstant Lead ResponseNo sound

The arithmetic nobody does.

A typical Surrey trade
6Calls missed in a week on site
85%Who reach voicemail and never ring back
£1,200Average job value
£2,500Walking away every month

That last figure assumes only one caller in ten would have booked. Put your own numbers in and it rarely comes out smaller. Missed-Call Text-Back costs £149 a month.

Group one

Communication & leads

These three do more for a small business than everything else on this page combined. They work on enquiries you are already generating and already paying for, which is why they pay back fastest.

01

Instant Lead Response

£195 setup + £149/mo Anyone taking enquiries through a form, a portal or paid ads.

What it is

Every enquiry — website form, Facebook, Instagram, Google ad — gets a reply within sixty seconds, day or night. Not an acknowledgement: a real qualifying question that books the call while interest is still high.

The problem it fixes

Most local businesses reply the following working day. By then the person has filled in three other forms and spoken to whoever answered first.

The gain. You stop paying for ads that generate enquiries you answer too late. This one usually pays for the ad budget, not just itself.

Instant Lead Response, in full
02

Invoice Processing

£795 setup + £249/mo Anyone receiving more than about thirty supplier bills a month.

What it is

Incoming bills — emailed PDFs, scans, photographs of paperwork from the van — are read automatically. Supplier, date, net, VAT, total and line items are extracted, matched against your purchase orders, and drafted into Xero, QuickBooks or Sage for approval. Anything that does not match cleanly is flagged rather than guessed at.

The problem it fixes

Someone types those numbers in by hand, usually in the evening, usually the person who can least afford the time. It is slow, it is dull, and it is where the errors come from.

The gain. Typically a day or more a month back, and cleaner books at year end. Nothing posts without a human approving it.

Invoice Processing, in full
03

Scheduling & Reminders

£295 setup + £149/mo Clinics, salons, garages, surveyors — anyone whose diary is the business.

What it is

Your real calendar connected so clients book themselves against genuine availability — no double bookings, no back-and-forth. Then reminders by text, email and WhatsApp with one-tap confirm or rebook. A cancellation offers the slot to the next person waiting.

The problem it fixes

Bookings that never happen because the office was shut when they were ready, and empty chairs where someone simply forgot. An empty slot is worse than a lost enquiry — the staff, the room and the overhead are already paid for.

The gain. A practice running fifteen no-shows a month on eighty-pound appointments recovers £1,200 against £149 — before counting bookings taken at nine at night.

Scheduling & Reminders, in full
Group two

Finance & operations

The admin that grows with the business and eventually forces a hire. Invoice handling is the single most labour-saving automation most firms can buy.

04

Missed-Call Text-Back

£295 setup + £149/mo Trades, installers, clinics — anyone whose phone goes unanswered while they work.

What it is

The moment a call goes unanswered, a polite text goes out to the caller within thirty seconds, in your name, with a booking link or a question that starts a conversation. Replies land in one inbox you can answer from your phone.

The problem it fixes

You cannot answer the phone from a roof, under a sink, or with a patient in the chair. Around eighty-five per cent of people who reach a voicemail never ring back — they call the next firm on the list, and you never find out.

The gain. One recovered job a year pays for it six times over. Most clients see the first inside a fortnight.

05

Billing & Payment Reminders

Recurring invoices raised on schedule, and polite reminders that escalate on a timetable you set — each carrying a link that settles the invoice in two taps. Everything stops the second the money lands.

Anyone invoicing on terms and chasing on evenings. £145 + £99/mo
06

Quote Chaser

Every quote enters a sequence — day two, seven, fourteen and thirty — in your voice, stopping the moment they reply or accept. Most quotes are not rejected, they are forgotten.

Installers, builders and roofers quoting four figures and up. £245 + £179/mo
Group three

Marketing & sales

Work that should happen after every job and usually does not, because there is always something more urgent.

07

Review Requests

A personalised request goes out by text or email straight after every completed job, timed for when the customer is happiest — the same request to everyone, whatever they thought. Alongside it they get a direct line to you, so if something went wrong you hear about it early and can put it right. Nobody is filtered out of the review, which is both Google policy and the only version that works long term.

Everyone. Reviews are the one thing every local buyer checks. £195 + £129/mo
08

Email Funnels

Behaviour-triggered sequences rather than a newsletter nobody writes — a welcome series for new enquiries, follow-up on abandoned quotes and baskets, and re-engagement for customers who have gone quiet.

Anyone with a list and no time to write to it. £395 + £249/mo
09

Database Reactivation

A one-off campaign to customers you already have. We clean the list, write it, run it and hand you the conversations. Fixed fee plus a share of what it actually brings in.

Everyone with past customers, which is everyone. £495 + 10% recovered
10

AI Receptionist

A voice that answers around the clock in your business's name, knows your services, hours and prices, and books into your diary. Handles WhatsApp too. Anything it cannot answer becomes a message with a summary, not a missed call.

Clinics, vets, garages, agents. £595 + £299/mo AI Receptionist, in full
Group four

Connecting what you already use

Most businesses do not need new software. They need the software they have already paid for to talk to itself.

11

Systems Integration

Your website, inbox, calendar, CRM, accounts package and job management wired together so data moves once and by itself. Built on Zapier, Make or n8n depending on volume and cost — we pick, you own it.

Anyone re-typing the same information into two systems. £595 + £149/mo
12

Workspace Automation

Jobs, tasks and recurring reminders centralised in Monday.com or equivalent, with the automation recipes that chase them — status changes, handovers, deadline alerts, nothing left in someone's head.

Teams of three and up, or anyone who has outgrown a spreadsheet. £495 + £129/mo
13

Ops Build

One whole process automated end to end — enquiry to quote to scheduled job to invoice to review request — wired into whatever you already run. Priced after we have walked it through with you.

Businesses with a repeatable job flow. £1,200–3,500 + £199/mo
14

Quote Assistant

An agent on your website that asks what you would ask — size, finish, timescale, access — and returns an indicative range with the caveats, emailed to them and to you, while they are still on the page.

Installers and builders. Always a range, never binding. £795 + £199/mo
Group five

AI & agents

Work produced rather than recovered, and agents built for one job in your business rather than bought off a shelf.

15

Lead Engine

A scored prospect list for your sector and patch, rebuilt weekly from Companies House and businesses' own published pages, deduped against everyone you have spoken to and screened before it reaches you.

Anyone selling to other businesses. £595 + £349/mo
16

Content Autopilot

Social posts written, made and scheduled from photographs you text in as you finish the job. A month comes back for approval in one sitting, then it goes out on schedule.

Everyone, especially anyone who last posted in 2023. £395 + £299/mo
17

Article Engine

Two to four articles a month written around what people in your towns actually search for, published to your site and internally linked. Every one read by a human before it goes live.

Anyone competing on local search. £295 + £249/mo
18

AI Search Visibility

The work that makes you eligible to be named when someone asks ChatGPT, Claude, Perplexity or Google's AI overview for a recommendation in your sector and town. Structured data, consistent listings, and a monthly check on what they say about you.

Anyone whose customers have started asking an assistant first. £795 + £399/mo
19

Knowledge Agent

Trained on your prices, policies, warranties and the way you actually do things. Staff ask it instead of asking you. Point it at your website and it answers customers the same way. It says when it does not know.

Practices and firms with a process living in one head. £995 + £249/mo
20

Custom Agent Build

Built for one job in your business. A tender-response drafter. An agent that reads supplier price lists and updates your quoting. One that triages the inbox and drafts replies. Scoped in a half-day workshop, priced once we know what it takes.

Anyone doing the same skilled thing over and over. £1,500–4,500 + £249/mo
ZapierMaken8nMonday.comXeroQuickBooksSageTwilioWhatsApp Business

Autopilot.

The three that suit almost everyone
£399 /mo

£495 to set up. Rolling monthly, one month's notice.

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Instant Lead Response, Scheduling & Reminders and Review Requests together, with one monthly report showing what came back in: enquiries answered inside a minute, appointments booked and kept, reviews collected.

Bought separately the three come to £427 a month plus £685 of setup. Together they are £399 and £495 — and they are reported as one number rather than three.

How it goes in.

01Day 01

Walk through

Half an hour on what happens now — who answers, what gets missed, what you already pay for.

02Days 02–04

Built and tested

Set up against your number, diary and accounts. We test it on ourselves before it touches a customer.

03Day 05

Live

Your number forwards, nothing is ported, and you can switch it off in one step at any time.

04Monthly

Reported

Two pages at the end of every month: what came in, what was recovered, what changed.

Things worth saying plainly.

Your number is not portedWe forward it. Your number stays yours and the whole thing undoes in one step.Always
Callers are told it is automatedThe receptionist says so at the start. We do not pretend a machine is a person.Always
Nothing posts to your accounts unapprovedInvoice processing drafts entries. A human approves every one before it is posted.Always
Voice minutes are cappedThree hundred included, then a stated rate. No surprise bill after a busy week.300/mo
Marketing messages go only to customersReview requests, funnels and reactivation reach people who have bought from you, with an opt-out in each.Always
We will not run outreach to a bought listNot because live B2B calling is banned — properly screened, it is not — but because a bought list cannot be verified: you inherit its provenance, its consent status and its liability. Automated calling to one does breach PECR outright.Never
There is a fallbackIf anything we run goes down, calls route to your normal line automatically and we are alerted before you are.Always

Start with one and see.

Pick the job that eats the most of your week — answering enquiries, keying in bills, chasing the diary. We will build that one, price it up front, and you can judge the rest on how it goes.

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